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Child (2-12)


Senior (65+)




Frequently Asked Travel Questions

The estimated travel time is dependent on the route. Typically, the journey for popular routes can be 2-4 hours depending on road and traffic conditions

Our pick-up and drop-off points are the same as our office locations. Click here to see our locations.

Our offices are open 7 days a week except for December 25th.

Special rates are available for seniors, children ages 2-12, university students and JSE members. Click here to see our fare table for details

All passengers are allowed 1 piece not exceeding 50 pounds with an additional carry on. Any additional luggage will attract a fee.

Payments can be made online on our website or you may visit our office and do so by cash or debit/credit card.

All (with the exception of our Negril Office) offices open one (1) hour before the departure of the the first shuttle and closes after the last arrival. Please contact us for the opening hours of our Negril Office. Click here to see the opening hours of our transport offices

Six months from the date of purchase.

All fares listed are one way only.

No. We offer an office to office transportation and courier service.

We accept Visa, Mastercard & Discover cards as credit card payments.

No. We do not accept Travelers Cheques or Personal Cheques as payment.

Tickets are not refundable but are valid for use up to 6 months from the date of purchase. The ticket can be used for the same route or any route equal or lesser in value with an additional date change fee of $300.00 JMD. If the route exceeds the value of the ticket the customer must pay the remaining balance on the ticket.

Once the physical ticket is provided it can be used by someone else.

Frequently Asked Courier Questions

Our courier rates are determined by scale weight or the dimensional weight of the package. Scale weight is $700.00 JMD for the first 10 lbs and $50.00 JMD for each lb over 10 lbs. Dimensional Weight is charged for packages that are light in weight but large in size. The dimensional weight is calculated by multiplying the LengthxWidthxHeight, then dividing the total by 800. The cost applied to an item will be the greater of the Scale Weight or the Dimensional Weight.

Packages typically arrive either the same day or the next business day depending on the time the package was dropped off. Ask our agents for an estimated delivery time.

Storage fees will be applied if a package is not picked up within 5 days of arriving at its destination.

Cash, jewelry, hazardous items (fuel, chemicals, gas, etc), frozen foods.

Packages can be sent to any of our courier locations islandwide. Click here to see our courier locations

Yes, you can track all inbound and outbound shipments. Click here to track your packages

Currently, Knutsford Express does not provide packaging for courier items.

Click here to see the opening hours for our courier offices