Passengers traveling with Knutsford Express Services may travel with their belongings in suitcases, duffel bags or properly secured boxes.
Passengers are responsible for:
- Transporting their own luggage to the loading area, to be placed on the coach. However, passengers requiring special assistance with their luggage (elderly, physically challenged or parents with small children) may request special assistance.
- Ensuring they collect the right luggage at their destination.
Each passenger is entitled to the following luggage allowance:
- One (1) checked-in piece; not exceeding 50lbs (dimensions 35.5x29x16 inches)
- One (1) carry-on piece; not exceeding 20lbs (dimensions 22x14x9 inches)
- A third (3rd) piece of luggage will attract a cost of $500.00JMD and a fourth (4th) piece will cost $1000.00JMD. Any additional pieces and/or items exceeding the above weight and dimensions will be charged at our courier rate.
- The additional pieces should not exceed 60 lbs with the following dimensions: 35.5x29x16 inches.
Passengers are advised not to carry valuables in their checked luggage. Knutsford Express is not liable for valuables placed in any luggage. These items include, but are not limited to:
- Antiques
- Computer equipment and related items
- Manuscripts and other documents (personal or business)
- Electronic equipment
- Films/photographs and photographic equipment
- Fragile items
- Jewelry
- Watches
- Keys
- Medication
- Money
- Paintings
- Artwork
- Perishable items
Knutsford Express does not accept liability for the following damages, while transporting passenger checked luggage, carry-on or personal item:
- Handles
- Straps
- Wheels
- Zipper
- Seamed areas
- Minor scuffs and/or scratches
Knutsford Express is not liable for pre-existing damage or for wear and tear resulting from ordinary handling of baggage.
In the event of lost luggage, passengers should:
- Complete a Lost Luggage Form available at the stations
- Present a bag tag receipt for the lost luggage
- Provide proof of the value of contents in the lost luggage
Knutsford Express limits its liability for lost luggage to USD$500.00