Luggage Policy

Passengers on Knutsford Express Services may travel with their belongings in suitcases duffel bags or properly secured boxes.

Passengers are responsible for

  • transporting their own luggage to the loading area for place on the coach. However, passengers requiring special assistance with their luggage (elderly, physically challenged or parents with small children) may obtain special assistance.
  • collecting their luggage at their destination

Each passenger is given the following baggage allowance:

One (1) check-in piece; not exceeding 50lds (dimensions 35.5x29.5x16 inches)

One (1) carry-on piece; not exceeding 25lbs (dimensions 9x14x22 inches)

A charge of $250.00jmd will be applied for the third piece and every other additional piece will be charged at $750.00jmd each.

The additional piece(s) should not exceed 60lbs and the following dimensions: 35.5x29.5x16 inches.

Any items exceeding the above weight and dimensions will be charged at courier rate.

The only exception to this policy is for local university students traveling between August-September and April-May. During the periods stated, they will be allowed three (3) check-in pieces and one (1) carry-on.

Passengers are advised not to carry valuables in their checked luggage. The company is not liable for valuables placed in luggage including

  • antiques
  • computer equipment and related items
  • manuscripts and other documents (personal or business)
  • electronic equipment
  • films / photographs and photographic equipment
  • fragile items
  • jewellery, watches
  • keys
  • medication
  • money
  • paintings
  • art work
  • perishable items

In the event of a lost luggage, passengers should:

  • complete a Lost Luggage Form available at the stations
  • present bag tag receipt for the lost luggage
  • manuscripts and other documents (personal or business)
  • provide proof of the value of contents in the lost luggage

Knutsford Express limits its liability for lost luggage to US$250.00